Culture Always Comes First


Robert Reid  is the chief executive of Intacct, a cloud-based provider of financial management and accounting software. In a recent interview with Adam Bryant of the New York Times, Reid discussed how his leadership style has evolved, his work culture, and how inspiration is key. Here are some interesting points from the interview:

  • Don’t just focus on strategy, focus on culture: “I found that execution was virtually equal to and maybe even more important than strategy. So I started reading a lot about execution, and I started working more closely with people on the front lines. And then I discovered that was a wrong approach, and what really mattered was culture.”
  • Create a workplace that inspires: “If you create an environment that inspires people in the good times and bad, good people will figure out the right strategy and will do the right things from an execution prospective”
  • Listen to your employees and help guide them: “If someone is not doing something the way you expect or you have a different viewpoint, you need to seek to understand what’s going on and help them.”

Click here to view the full article from the New York Times.