4 Ways To Build Your People Skills

Good Comm

Effective leaders need good interpersonal communication skills. 

Try these techniques for communicating better with your colleagues:

1) Use affirming language;

2) Offer suggestions rather than criticisms;

3) Limit how often you express unsolicited opinions; and

4) Adjust your preferred communication style.

 

Click here to view the related Business Management Daily article in full.

Say Goodbye to Privacy

Privacy-Rights

Data containing information about what people do has created corporations worth billions of dollars.

While storage of vast amounts of data has led to hugely valuable benefits from analysis and correlation, it also has led to a significant erosion, if not almost complete destruction, of any meaningful concept of privacy.

Click here to view the related article in The Wall Street Journal.

Always Take The Time To Listen

Listening

Listening is an important, and often poorly practiced, skill. It is so important that many top employers provide listening skills training for their employees. Seem surprising? Not really when you consider that good listening skills can lead to:

  • Better customer satisfaction;
  • Greater productivity;
  • Fewer mistakes; and
  • Increased sharing of information which can lead to more creative and innovative work.

Many successful entrepreneurs and leaders credit their success to their strong and effective listening skills. Richard Branson, for example, frequently quotes listening as one of the main factors behind his success with the Virgin brand. Bob Farrell, CEO of software development company “Kewill,” also stresses the importance of listening:

“I am just amazed at how often people don’t take the time to listen. All the technology we have has facilitated our ability to know about things and to be productive, but it does sometimes decrease our ability to listen and to be effective.”

Click here to view the New York Times article in full.

Email Newsletters Not So Irrelevant As Previously Thought

Email Death

 

Do you think the email newsletter is dead? We don’t!

Email newsletters should not, and can not, be dismissed as simply something irrelevant that “old people use.” An email newsletter has the advantage of a “presumption of connection,” making it an ideal platform for publishers wanting to get their message across to audiences everywhere.

At a time when a swarm of information and news buzzes constantly online, email newsletters – some free, some not – help us focus our attention and decide what’s worth paying attention to. An email newsletter typically presents itself in your inbox because you asked for it and it includes links to content you’ve previously deemed relevant to your fields of interest. In other words, it’s important information you’ve indicated you want in list-form – something that, ironically within the context of the current social media news-delivery environment, seems like a suddenly modern approach.

CLICK HERE to view this New York Times article in full.